Shipping policy
Shipping Policy
Thanks for shopping Bay Life Apparel. We work hard to get every order packed, shipped, and on its way as quickly as possible.
Order Processing
Most in-stock orders ship within 1–3 business days.
If an item becomes temporarily unavailable after your order is placed, we’ll contact you by email with an update and estimated ship date.
Shipping Rates
Free Standard Shipping
Orders of $100 or more ship free within the continental United States.
Standard Shipping
A flat $6.99 shipping rate applies to standard shipments under $100 within the continental U.S.
Estimated Delivery
Once your order ships, most U.S. orders arrive within approximately 1–5 business days, depending on your location and the shipping carrier.
Delivery estimates begin after your order has been processed and shipped and are not guaranteed.
Carrier delays due to weather, holidays, service interruptions, or other circumstances outside of our control may impact delivery times.
Shipping Destinations
Bay Life Apparel currently ships throughout the:
- Continental United States
- Alaska
- Hawaii
For shipping to other international destinations, please contact us to inquire about available options and rates.
International customers are responsible for any applicable customs duties, taxes, or import fees.
Shipping Carriers & Tracking
Orders are shipped using USPS, depending on your location, package size, and the most appropriate available service.
Once your order ships, you’ll receive a confirmation email containing tracking information.
Please allow time for tracking information to update after your shipping label is created.
Lost, Stolen or Misdelivered Packages
Once an order has been transferred to the shipping carrier, Bay Life Apparel is not responsible for packages that are lost, stolen, delayed, or misdelivered while in the carrier’s possession.
If you experience a delivery issue, please contact us and we will gladly assist with tracking information, contacting the carrier, and providing any documentation needed to open a claim.
Bay Life Apparel does not automatically issue refunds or replacement orders for packages that are lost, stolen, or misdelivered by the shipping carrier. Any replacement, refund, or store credit will be reviewed on a case-by-case basis and is not guaranteed.
If tracking shows that a package was successfully delivered to the shipping address provided at checkout, Bay Life Apparel is not responsible for theft, loss, or inability to locate the package after delivery.
We will always do our best to help resolve shipping issues, but carrier-related losses are subject to the policies and claims procedures of the applicable shipping carrier.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We’ll gladly update the address if the order has not yet shipped.
Once an order has shipped, we cannot guarantee that the carrier will be able to redirect or correct the delivery address.
Orders shipped to an incorrectly entered or incomplete address are not eligible for an automatic refund or replacement.
If a package is returned to Bay Life Apparel as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.
Packages Marked Delivered
If tracking shows your package as delivered but you cannot locate it, we recommend:
- Checking around your property, mailbox, porch, garage, or other delivery locations.
- Checking with household members, neighbors, building staff, or front desk personnel.
- Allowing up to 48 hours, as some carriers may scan packages as delivered shortly before final delivery.
- Contacting your local USPS facility for additional delivery information.
If you still cannot locate the package, contact us and we’ll assist where possible.
PO Boxes, APO & FPO Addresses
We are happy to ship to PO Boxes, APO, and FPO addresses using compatible carrier services.
These shipments may require additional transit time depending on location and carrier routing.
Inventory Availability
We work hard to keep our website inventory accurate.
During major sales, events, launches, or periods of high demand, an item may occasionally sell before our online inventory updates.
If there is an issue with the availability of an item in your order, we’ll contact you directly with available options.
Questions About Your Order?
If you have any questions about shipping, tracking, or your order, please contact us and we’ll be happy to help.
Thank you for supporting Bay Life Apparel.
Rep the Bay. Live the Life.