Refund policy
Return & Exchange Policy
At Bay Life Apparel, we understand how important it is to have gear you can trust for all your outdoor adventures. We want you to feel completely confident in your purchase. If something isn’t right, we’re here to make it right.
What’s Covered
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Defects or Quality Issues — If your item has a manufacturing defect or doesn’t meet our quality standards, we’ll replace it or issue a refund.
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Size & Color Exchanges — If you need a different size or color, we’ll happily assist with exchanges. We want you to feel confident in your gear, and we’re committed to making sure you get the perfect fit.
What’s Not Covered
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Normal Wear & Tear — fading, pilling, or general signs of regular use.
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Accidental Damage — damage from misuse, accidents, or improper care.
Eligibility
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Items must be unworn, unwashed, and in original condition with tags attached.
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Exchange requests must be made within 30 days of purchase.
How to Request a Return:
Simply log in to your account and follow the steps outlined on the returns page.
How to Request an Exchange:
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Email info@baylifeapparel.com with your order number and details of your request.
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Our team will guide you through the process.
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Once we receive your return, exchanges are processed within 1–2 weeks. After we ship your new item, we’ll send you the tracking info.
Questions?
We’re here to help. If you’re unsure about sizing, fit, or the return process, reach out to us at info@baylifeapparel.com before initiating your return or exchange.
Thanks for choosing gear you can trust. We value your loyalty and are here to support you every step of the way.